Houseman/Banquet Set-Up Staff (FT) Customer Service & Call Center - Joplin, MO at Geebo

Houseman/Banquet Set-Up Staff (FT)

KMG Hotels KMG Hotels Joplin, MO Joplin, MO Part-time Part-time From $14 an hour From $14 an hour 13 hours ago 13 hours ago 13 hours ago Holiday Inn in Joplin is looking to hire a Maintenance/banquet set-up to join our team.
This role performs a variety of maintenance and repair tasks in order to keep the hotel in compliance with the company and government's standards for functionality, cleanliness, safety, and security.
PRIMARY DUTIES AND ACCOUNTABILITIES:
Maintenance
Responsibilities:
Maintains the basic upkeep of all rooms, parking areas and common areas by ensuring all furniture, appliances, and electrical equipment such as televisions, refrigerators, and light fixtures are in working order.
Cleans and maintains the hotel's exterior spaces such as the parking lot, swimming pool, landscaping, etc.
Set-up for meetings and banquet events.
Guest Service:
Offer guests assistance whenever possible.
Responsible for resolving escalated customer relations issues.
Answers inquiries pertaining to hotel policies and services.
Must appropriately address guest requests to ensure customers are satisfied with the hotel's services and accommodations.
Responsible for positively representing and promoting the property.
Ensures systems and procedures are in place and followed for guest safety and security.
Assists guests and staff with anything that they may need from a maintenance perspective.
Other Duties as Assigned:
Properly secures all tools, equipment, and supplies after use.
Reports any major repair issues or requests to the General Manager.
SKILLS, EDUCATIONAL BACKGROUND AND
Experience:
High School Diploma, GED, or equivalent years of relevant work experience required.
1
years of previous maintenance/grounds experience required.
Must have a working knowledge of plumbing, painting, HVAC, electrical, and other general repair skills.
Ability to efficiently work under time constraints.
Possesses good organizational and prioritization skills.
Able to work independently and with others.
Superior customer service and communication skills.
Must be able to push, pull, lift, and carry 50
pounds.
Frequently walks, bends, climbs, kneels, and extends reach to complete assigned tasks.
Possesses the physical ability to perform all of the above-mentioned duties within a defined period of time.
Ability to work independently.
May be required to travel.
Use of personal vehicle may be required.
Able to work a flexible schedule.
About KMG Hotels:
KMG HOTELS was founded in 2000 and owned by Jay Koshiya and Sanjay Koshiya.
Jay Koshiya is the current Chief Executive Officer, & President.
Mr.
Sanjay Koshiya is current Vice President & Chief Operating Officer of the company.
Today, KMG owns and operates twenty one hotels, representing various franchises like Marriott, Hilton, Inter Continental Hotels Group & Choice Hotels International.
KMG has opened six Marriott Premium select service hotels in the last eighteen months and has a number of exciting development projects in the pipeline.
KMG Hotels is a company committed to growth by exceeding the expectations of our associates, guests and partners.
We strive to create an environment where all associates are valued and respected, and where doing it the right way takes precedence over doing it the easy way.
We aspire to be the industry leader in proactively setting standards of excellence in acquisitions, development, ownership and management.
Our growth is built on honest business practices, a strong commitment to our associates, progressive sales practices and a dedication to providing well maintained hotels.
Hard work, commitment and the spiritual strength of the KMG family have been the building blocks of the KMG Hotels brand.
As a premier lodging company that now employs over 800 plus associates, KMG Hotels provides increasing financial strength and stability to our stakeholders--namely our guests, associates and owners.
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Estimated Salary: $20 to $28 per hour based on qualifications.

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